Plain-English Summary: This is the contract between you and Orpheus Leads. It covers what the service does, what you pay, what the AI can and can't do, and your responsibilities when contacting property owners. Read Section 5 (AI Disclaimer) and Section 7 (Legal Compliance) carefully.
1. Parties and Acceptance
These Terms of Service (“Terms”) are a legally binding agreement between Orpheus Leads [LEGAL ENTITY TYPE, e.g. LLC], a [STATE OF INCORPORATION] company (“Company,” “we,” “us,” or “our”), and you, the individual or entity subscribing to or using the Service (“Customer” or “you”).
By clicking “Start Free Trial,” completing subscription registration, or using the Service, you agree to be bound by these Terms. If you are accepting on behalf of a company, you represent you have authority to bind that entity.
2. The Service
2.1 What Orpheus Leads Provides
Orpheus Leads is an AI-powered real estate lead generation, scoring, and pipeline management platform (“Service”) delivered through a Telegram messaging interface. The Service includes:
- Automated discovery and aggregation of publicly available real estate listing data
- AI-assisted lead scoring and prioritization (1–10 scale)
- Pipeline management, notes, and follow-up tracking
- AI-generated outreach script and email drafts for agent review
- Property owner contact information via third-party skip tracing (where available)
- Scheduled daily lead briefings and action reminders
- Read-only visual pipeline board accessible via private URL
2.2 Service Delivery
The Service operates primarily through Telegram. You must maintain a valid Telegram account. We are not responsible for interruptions, changes, or limitations imposed by Telegram’s platform.
2.3 What the Service Is Not
Orpheus Leads is a productivity and lead generation tool. It is not a licensed real estate brokerage, investment advisor, legal advisor, or appraisal service. Nothing in the Service constitutes professional advice of any kind.
3. Eligibility
The Service is intended for licensed real estate professionals only. By using the Service, you represent and warrant that:
- You are a licensed real estate agent, broker, or other real estate professional in good standing in your jurisdiction;
- Your use of the Service complies with all applicable professional licensing requirements, ethical obligations, and rules of your real estate board or association;
- You are at least 18 years of age; and
- Your account information is accurate and complete.
4. Subscriptions and Payment
4.1 Plans
| Plan | Monthly Price | Annual Price (per month) |
|---|---|---|
| Starter | $69.00/mo | $58.00/mo |
| Pro | $99.00/mo | $83.00/mo |
| Team | $199.00/mo | $166.00/mo |
4.2 Free Trial
New subscriptions include a seven (7) day free trial. A valid payment method is required. You will not be charged until the trial ends. Cancel before the trial ends and you will not be charged. We reserve the right to modify or discontinue the free trial at any time.
4.3 Billing
Subscriptions are billed in advance on a monthly or annual basis in U.S. dollars. Payment is processed by Stripe, Inc. By providing payment information, you authorize us to charge applicable fees on each billing date.
4.4 Cancellation
You may cancel at any time through the Service or by emailing support@orpheusleads.com. Cancellation takes effect at the end of the current billing period; access continues until then.
4.5 Refunds
All fees paid are non-refundable except as required by applicable law. Partial-month usage does not entitle you to a prorated refund.
4.6 Service Credits
If the Service experiences downtime exceeding 48 consecutive hours due to causes within our control, you may request a prorated service credit by contacting support within 30 days of the incident. Credits apply to future invoices only and are not redeemable for cash.
4.7 Price Changes
We may change pricing with 30 days’ written notice. Continued use after the effective date constitutes acceptance of new pricing.
4.8 Taxes
You are responsible for all applicable taxes and duties related to your subscription.
5. AI-Generated Content — Important Disclaimer
Read this section carefully. AI-generated content may contain errors. You are solely responsible for reviewing all AI output before using it.
5.1 Nature of AI Output
The Service uses artificial intelligence, including large language models provided by Anthropic, PBC, to generate outreach scripts, email drafts, lead scores, market commentary, and other content (“AI Content”).
5.2 No Warranty on AI Content
AI Content is provided “as is” for informational and drafting purposes only. We make no warranty, express or implied, regarding its accuracy, completeness, reliability, or fitness for any particular purpose.
5.3 Your Responsibility
You are solely responsible for reviewing, editing, and approving any AI Content before use. You acknowledge that:
- AI Content may contain factual errors, inaccuracies, or outdated information;
- AI-generated scripts and emails must be reviewed for legal compliance before use;
- AI lead scores are estimates based on publicly available data, not professional appraisals; and
- The Company is not liable for any outcomes resulting from your use of AI Content.
6. Data and Privacy
6.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, incorporated into these Terms by reference.
6.2 Lead Data Accuracy
Lead data is aggregated from publicly available third-party sources. We do not guarantee accuracy, completeness, or timeliness. Listing information may be delayed, incomplete, or inaccurate.
6.3 Skip Trace Data
Property owner contact information is obtained through third-party skip tracing services. This information is provided for informational purposes only. We do not guarantee its accuracy. Contact information may be outdated, incorrect, or subject to do-not-contact restrictions.
6.4 Your Data
You retain ownership of data you input into the Service (notes, custom leads, pipeline data). By using the Service, you grant us a limited license to process and store your data solely to provide the Service.
7. Legal Compliance — Your Responsibilities
TCPA Warning: Violations can result in statutory damages of $500–$1,500 per call or text. You are solely responsible for your compliance.
7.1 Your Compliance Obligations
You are solely responsible for ensuring your use of the Service and all outreach to property owners complies with all applicable laws, including but not limited to:
- Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227
- CAN-SPAM Act, 15 U.S.C. § 7701 et seq.
- Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq.
- All federal, state, and local telemarketing and do-not-call regulations
- National Association of REALTORS® Code of Ethics
- All applicable real estate licensing laws and regulations
7.2 Do-Not-Call Registry
You are responsible for scrubbing all contact information against applicable federal and state Do-Not-Call registries before initiating any outreach.
7.3 No Company Liability for Outreach
The Company does not review your outreach practices and assumes no liability for your compliance with the TCPA or any other law governing your communications with property owners.
8. Acceptable Use
You may use the Service solely for your own lawful real estate business activities. Detailed prohibited uses are set forth in our Acceptable Use Policy, incorporated into these Terms by reference.
9. Intellectual Property
All rights, title, and interest in the Service, including software, trademarks, and AI models, are owned by the Company or our licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your subscription term.
If you provide feedback or suggestions, you grant us a royalty-free perpetual license to use them without obligation to you.
10. Term and Termination
10.1 Term
These Terms remain in effect for the duration of your subscription.
10.2 Termination by You
You may terminate per Section 4.4 at any time.
10.3 Termination by Us
We may suspend or terminate your access immediately, without notice or refund, if you breach these Terms, pose a legal or reputational risk, fail to pay fees, or we are required to by law.
10.4 Effect of Termination
Your license to use the Service ends immediately upon termination. We will retain your data for 30 days following termination, after which it may be permanently deleted.
11. Disclaimers of Warranty
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY OF ANY LEAD DATA, SKIP TRACE DATA, OR AI-GENERATED CONTENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
13. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law; (d) your outreach to property owners; or (e) any claim that your use of AI Content infringed a third party’s rights.
14. Dispute Resolution
14.1 Informal Resolution
Before initiating formal proceedings, contact us at legal@orpheusleads.com to attempt informal resolution within 30 days.
14.2 Binding Arbitration
If informal resolution fails, any dispute will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules in [STATE OF INCORPORATION]. Judgment on the award may be entered in any court of competent jurisdiction.
14.3 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
15. Governing Law
These Terms are governed by the laws of the State of [STATE OF INCORPORATION], without regard to conflict of law principles.
16. General
Entire Agreement. These Terms, the Privacy Policy, and the Acceptable Use Policy constitute the entire agreement between the parties regarding the Service.
Modifications. We may update these Terms with notice by email or through the Service. Continued use after the effective date constitutes acceptance.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
Assignment. You may not assign your rights without our written consent. We may assign freely.
Contact. legal@orpheusleads.com • support@orpheusleads.com